The website www.joybraeu.com.cy is the official website for the presentation and distribution of protein beer bearing the logo and the name “JoyBrau” in Cyprus. The official and exclusive representative of this beer in Cyprus is ARANKA SOFOCLEOYS LTD (hereinafter referred to as “the Company”).
Any changes made to the site do not relate to past orders that have been executed.
The company, through the website, undertakes to inform users correctly about the exact presentation of its products and all their features, subject to any typographical errors that may occur unintentionally.
The product images used on this website are for illustration purposes only. The real facts may differ little in appearance.
Also, the Company reserves the right to change prices on its products for sale without notice, whenever it deems appropriate.
Product price changes do not in any way affect previous orders.
3. LIMITED LIABILITY
The company bears no responsibility for any error that may arise and concerns the availability of the products. However, it has the obligation to inform the user immediately of their unavailability.
The company is liable in the event that due to deceit and / or negligence of its own and not of the cooperating courier companies, there is a significant delay in the delivery of the orders. This responsibility does not exist if the user for any reason indicates a wrong address or contact information.
Also, the company is not responsible if a problem concerning the internet and /or device compatibility occurs during a user’s visit to the site.
4. USER’S RESPONSIBILITY
Users and members of the website are under the following obligations:
• Prohibition of sending, posting, sending by email or transmitting any form of content that is illegal and damaging the company, the website or third parties.
• Prohibition of sending, posting, sending by email or transmitting any form of content that violates morality, social values, infancy and which contains elements of racial or ethnic discrimination. Any violation of the previously mentioned is a breach of confidentiality, etc.
Prohibition of posting, sending by email or transmitting in any way the content of the website that concerns the logo, photographs, products, brand, etc.
• Prohibition of sending, posting, sending by email or transmitting any form of content containing malware, code, files or programs that are intended to cause a problem to the software or computer hardware.
• Obligation to comply with the applicable law and regulations which concern the prohibition of harassment of third parties or storing of personal data.
All the content of the Site, including images, logos, graphics, texts, designs, products or services, is the intellectual property of ARANKA SOFOCLEOYS LTD and is protected by the Cyprus, Community and International Laws on Trademarks, Intellectual Property and Unfair Competition.
Any copying, reproduction (analogical or digital), downloading, conversion, resale, creation of derivative works and misleading the public about the products and all the material on the website are prohibited.
The site is the only website selling products bearing the “JoyBrau” logo in Cyprus and any sale by a third party or reproduction of any content is permitted only upon written permission by ARANKA SOFOCLEOYS LTD.
6. TRADE POLICY
We inform you that the only case of a different price than the one originally displayed on the site concerns selected products in the “OFFERS” category which are sold through the website.
The company reserves the right to change the products included in the “OFFERS” category without notice, as well as the price of these products.
The company is not responsible in the event of an error in the price of a product due to technical or typographical errors. However, it undertakes the obligation to carry out daily checks on the prices and characteristics of the products and to make every effort to avoid errors.
In case you want to confirm the price of an item, you can call (phone) or alternatively contact (email).
7. GENERAL SALES TERMS
Each online order is considered valid by the company by filling and sending the relevant form. The user is responsible for the correctness of the data they declare as regards both their personal data and the place of dispatch.
In the event of a user’s mistake, you must notify us immediately call (phone) or alternatively send an email to (email) at the latest 2 hours after the order entry.
The company, as long as the order is in the “Processing” mode, is bound to inform the user immediately of any problem that may arise.
The company as long as the order is in the ″Processing″ mode is bound to inform the user immediately of any problem that may arise
Security of transactions
For the security of your personal data, the site uses 128-bit SSL (Secure Sockets Layer) technology. With this technology, every item you post on our website is encoded in order to protect all information relating to any transactions carried out between the user and the company as well as the user’s personal data from unauthorized access, loss and misuse by third parties.
The password and password that will be required to register on the site are an additional personal security of the user’s data.
We advise you not to have your codes exposed to third parties to avoid unpleasant situations. Moreover, it’s a good idea to use symbols along with alphanumeric characters for greater security.
For your registration on the website and in order to place your order, you may be asked for personal information such as name, address, telephone, email, etc. The information you provide on the website is for the sole purpose of smoothly executing the procedures for the processing of customer orders.
The company is not responsible for the accuracy and truth of the personal details of the members of the site.
Users can change, correct, modify and update their information at any time.
The website is going to ask you the following information:
• User details: the information given by the user in order to register.
• Payment Details: These details refer to the customer’s desired payment method (credit card, etc.).
• Shipping Details: These are the address, city or province where the customer wants the order to be sent or delivered.
All of the above items may be used by the company for purposes relating to the delivery of the customer’s products, the identification of their details, when appropriate, their updating of offers, new arrivals, competitions and events.
For more details on the protection of your personal information and the company policy on this matter, please read carefully the privacy and security statement on our site.
To be able to place your order in, it is essential that you register on the website.
Additionally, by signing up for the site, you can declare that you give your consent so that you are informed about new products, offers and events through the newsletter that we send to our members on a regular basis, if they wish so.
If you have already registered but have forgotten your password, please let us know by clicking here so that we can send you an email with your password.
Our company offers to the members of the website multiple payment methods without having to use a credit card.
Our online store provides the following payment options:
• Credit cards: Visa, MasterCard, etc.
• Cash on delivery from the courier service.
Shipping costs are listed separately on the order and are calculated according to the place of delivery and the weight of the products.
All orders placed on the website are accompanied by a confirmation email at the email address given to us by the user.
For any information, problems, and returns regarding your order, please refer to the “Product Return Policy” or alternatively call (phone).
For questions related to the time of receipt of your order, you can check out the “Delivery Policy” section or alternatively call (phone).
You can also contact us via email (email) for any information.
Visitors / users of the site have explicitly understood and agreed that the company, to the extent permitted by applicable law, is not liable for any damages incurred, real or actual loss of profits, overcharging, use of data or other losses that may result from the use or non-use of, or dependence on the Site, regardless of any provision or change to the law. Under no circumstances will the company be liable for damages and /or refunds of any amount for services that have not been completed and/or incurred and/or for any damages that may have been caused by the use or non-use or dependence of the site or the services of the company, without prejudice to what is stated in the section ″Product Return Policy″.
The site and its content are provided by the Company, which expressly disclaims all warranties, conditions and other terms of any kind, expressed or implied, including any implied terms of merchantability, of satisfactory quality, fit for specific purpose, services at a standard level of reasonable service and competence.
The Company does not provide any warranty or promise that the information or services provided by the site will meet the requirements of the users, that they will be complete, timely, secure or accurate and that the results obtained by the use of the services will be accurate or reliable.